Welcome to your customer portal

Below are the answers to the most frequently asked questions. If you do not find yours, our team remains available at the bottom of the page.

Your most frequent questions

No. You can order directly without an account: one will be created automatically once your order is complete.

For any invoice requests or updates to your payment method, please visit client.greenleaze.com.

Please note: in your order list within this portal, you will see two lines: one corresponding to the down payment, and another to the total value of the furniture. This is for display purposes only. The total amount is not charged; only monthly installments are debited via Greenleaze.

To extend or cancel a subscription, contact us at hello@airnest.com. 

Check your emails: you have received either a regularization link if you pay by direct debit, or a link to update your bank card and manually revalidate the payment if you pay by card.

Do not hesitate to contact our customer service department for assistance with this matter.

Send a video describing the problem to hello@airnest.com, including your order number or the email address used to place the order.

Another request? Our team is at your disposal at 01 87 66 73 80 or by email at hello@airnest.com